Frequently Asked Questions
Frequently Asked Questions
General Questions
Q: What types of fitness products do you sell?
A: We specialize in fitness equipment and accessories designed for people over 40, including yoga blocks, workout clothing, exercise tools like push-up boards and Pilates bars, support braces, and wellness accessories.
Q: Are your products suitable for beginners?
A: Yes! Our products are carefully selected to work for all fitness levels, from complete beginners to those looking to enhance their current routine.
Q: Do I need any special experience to use these products?
A: Most of our products are designed to be user-friendly. Most product pages includes a description and pictures on how to use the item effectively.
Orders & Shipping
Q: How long does shipping take?
A: We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days within the US on select products. You will get to view the exact shipping range at checkout. Did i mention, shipping is FREE?!
Q: Do you ship internationally?
A: Yes, most locations. We're working on expanding our shipping options.
Q: Can I track my order?
A: Yes! Once your order ships, you'll receive a tracking number via email so you can follow your package's progress.
Returns & Exchanges
Q: What is your return policy?
A: We offer a 7-day return policy for items with known defects. Items must be unused and in original packaging. Please contact us immediately if you receive a defective product.
Q: How do I return a defective item?
A: Contact our customer service team within 7 days of receiving your order. We'll provide return instructions and next steps.
Q: What if my item arrives damaged?
A: Please contact us immediately with photos of the damaged item and packaging. We'll arrange for a replacement or full refund.
Product Questions
Q: How do I choose the right size for workout clothing?
A: Check the size chart on each product page. Our workout sets are designed for comfort and flexibility during exercise.
Q: How do I care for my fitness equipment?
A: Care instructions are included with each product. Most items can be wiped clean with a damp cloth. Avoid harsh chemicals that might damage the materials.
Still Have Questions?
Can't find what you're looking for? Contact us and we'll be happy to help!